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Brittney N Keafer
Address Not Published Online
Kincaid, IL 62540
phone: Phone Not Published Online bkeafer AT yahoo DOT com
OBJECTIVE
- My objective is to obtain and maintain employment for which my skills can be most usefull. I am a people person and prefer to work directly with or for the public. I have excellent customer service skills, and am am to get along well with others. I have had training in phone etiquette and am able to usually diffuse difficult situations.
| EXPERIENCE |
CCB Credit Services, Springfield, IL Collector, Oct., 2008- June 2009
- Collection calls
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Maintaining a collection file
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Handling incoming calls
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Securing and processing settlements and settlement letters
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Processing Payments
| | | NPC Int DBA Pizza Hut, Taylorville, IL Waitress/Shift Leader, Aug., 2006- June 2007
- As a waitress I was in charge of taking and inputing orders, both over the phone and in person. Handling payments and closing the dinning room.
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As a shift leader I was in charge of running and maintaining four to five shifts a week, weekly counts of the store, morning cash counts, nighly cash counts, making deposits and customer service issues.
| | | Cottonwood Financial DBA The Cash Store, Taylorville, IL Store Manager, Jan., 2006- July, 2006
- Opening and closing store
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Processign loan applications
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Securing loans
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Customer Service
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Maintaining store collections
| | | Hands Across Illinois, Pana, IL Person Aide, Aug., 2005- Jan., 2006
- Personal hygiene of client
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Housekeeping
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Daily meal preparation
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Maintaining daily prescriptions
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Making and maintaining all events and appointments
| | | US Bank, Taylorville, IL Teller, Jan., 2003- Aug 2005
- Customer transactions
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Utility payments
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Maintaining cash drawer
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Receiving and handling foreign currency
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Night deposits
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Handling buisness deposits
| | | | EDUCATION |
Taylorville High School, Taylorville, IL
Diploma, June 2002 | | |
ACHIEVEMENTS
- While employed at The Cash Store I was promoted to store manager after less than thiry days. Also I received top district collection awards for three consecutive months and top regional collection awards for two consectutive months. While at Pizza Hut I was promoted to Shift Leader after three months, and was March employee of the month. I also revamped the Tuesday Night Kids Night Program to include new decorations, ideas, special guests, and prizes.
References Available Upon Request
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FREE
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