Resume for John Cowger : Resumizer.com

Member #44277

Address Not Published Online

phone: Phone Not Published Online cell: Cell Not Published Online

john AT sharontelephone DOT com

OBJECTIVE

To continue my career as a Telecommunications Manager or Technician in central or southern Illinois.

SKILLS

Install, maintain, troubleshooting POTS lines.
Install, maintain, troubleshooting ADSL2+ high speed internet connections.
Install, maintain, troubleshooting business phone systems.
Install, maintain, troubleshooting Central Office equipment including Nortel DMS-10 Switch.
Communicate in a professional manner to the customers on the telephone, thru e-mail and in person.
Provide technical support to customers.
Provision modems, routers and other networking devices for customers in their home.
Provision internet distribution equipment.

EXPERIENCE

Sharon Telephone Company, 105 Plain Street, Sharon WI 53585
Combination Technician, May, 2000 - Present

Install Repair ADSL2+.
Install Repair POTS.
Central Office Equipment Maintenance including Remote Cabinets, Nortel DMS-10 Switch, Occam, Calix, Cisco,Charles Industries, Pair Gain, Infinitec, Innovative Systems, Paradyne, Zhone, Allot and HyperEdge equipment
Splice Single Mode Loose Tube Fiber Optics with Fusion Splicer.
Train New Employees and Interns.
Record Information for Future Use.
Install Aerial Drop Cable.
Install Buried Cable for Repair and New Construction including Transporting and Operating Heavy Equipment.
Locate Buried Cable for Troubleshooting of Cable Faults.
Locate Buried Cable for Diggers Hotline and Julie Tickets.
Repair and Replace Pedestals.
Preform Basic Maintenance on Vehicle.
Preform Basic Maintenance on Buildings and Grounds.
Answer Office Telephones and Communicate with Customers Regarding Trouble Tickets and Billing Issues.
Receive and Record Customer Payments.
Provide Business Telephone System Bids to Customers.
Install Business Telephone Systems Including Training Employees.
Maintain Business Telephone Systems.
Represent Sharon Telephone Company at Local Festival.

John Boos and Company, 3601 S. Banker Effingham IL 62401
Lumber Stacker, March, 1998 thru May, 2000

Pizza Hut , 205 Keller Drive Effingham, IL 62401
Evening Shift Manager, March, 1996 thru March, 1998

EDUCATION

Lincoln Trail College, 11220 State Highway 1 Robinson, IL 62454-5707
ASSOCIATES DEGREE in Applied Sciences: Telecommunications Technology, May, 2000

South Central High School, 800 West Washington St.
Diploma, May, 1998

CERTIFICATES

References Available Upon Request