resume help and faq's resume help and faq's

Resume Help and FAQ's

resume help

Resume Help and FAQ's

Resume Help and FAQ's to aid everyone who writes a resume using our Resumizer Free Resume Creator to answer questions about how to resolve issues and problems they may encounter when using this program.

There are many questions listed below with easy to understand answers to facilitate the creation of your resume and using your account to the fullest. resume help and faq's
Resume Help and FAQ's for the Resumizer Free Resume Creator
1. I didn't see where to join the program.
2. I never received my activation email.
3. My account is activated but I can't login.
4. I didn't join how can I save my resume?
5. I didn't join how can I edit my resume?
6. Can I get help writing my resume?
7. Can I get help writing my directory description?
8. While creating my resume my changes weren't saved.
9. Can I use the system with my smartphone or tablet?
10. If I make my resume public will the world see my personal info?
11. Where do I change the email address for my user account?
12. What do you do with the information I enter?
13. What's the catch why is this free?


1. I didn't see where to join the program.
You may join the program from inside the resume creator program. It is not required to join you can create and edit you resume without joining but there are more features available to you if you do. When you reach the end of the creation process and you are on the Preview page, press the Members button you will be taken to a page where you can enter a user name and password of your choosing.

2. I never received my activation email.
Some of our users have been experiencing a problem with their email services blocking emails sent by our server by mistakenly tagging them as spam. Some email services like AT&T, Bellsouth or Sbcglobal mistakenly block our emails. Use a different email address like Yahoo or Gmail since the first one failed. We suggest that if you don't receive your activation email that you go to the login page and enter your user name, password and another email address from another domain, like Gmail or Yahoo, to have your activation email resent.

3. My account is activated but I can't login.
If you already activated your account and can't login make sure you are using the exact user name and password. Make sure you are using the same case, meaning upper case or lower case. Make sure you have cookies enabled in your browser, we use them to keep you logged into your account. If you still can't login close your browser to end your current session. Open a new browser window, go to the login page and try it again. If you are not sure if you are using the correct username and/or password go to the login page and have your login info re-sent to the email address that you used on your resume. If after that it still doesn't work contact us for support from the email address you have used on your resume. We request this to verify your identity. State the problem you are having, we use the email address you entered on your resume to find you in the database.

4. I didn't join how can I save my resume?
When you are finished making your resume press the "Download Resume" button to get your finished resume and "Download Edit File" button in case you want to make changes later.

5. I didn't join how can I edit my resume?
If you downloaded the resume edit file (my-resume-edit-file.htm) then all you need to do is double click on it and it will bring you to the edit page. If you didn't then you will have to re-create your resume. We do not store any of your information unless you join thereby giving us permission to do so.

6. Can I get help writing my resume?
Although we don't offer hands on help we do provide many useful tips within the program, you can also consult our resume help and tips page which lists all of our online help resources or watch our videos.

7. Can I get help writing my directory description?
We wrote a tutorial showing examples of bad descriptions and we explain why they are ineffective, please consult our directory description page.

8. While creating my resume my changes weren't saved.
If you have an account make sure you login so your changes are saved. If you are not a member make sure you press the "Download Resume" button to get your finished resume and "Download Edit File" button in case you want to make changes later. Even if you are a member that is logged in the changes you have made will not be saved until you press the "Save To Account" button.

9. Can I use the system with my smartphone or tablet?
Yes, we offer you the convenience of using your smartphone, tablet or handheld to facilitate your job search using our career help and creator tools. It is for both members and non-members. This system is compatible with iphone, android, windows and other handheld devices.

10. If I make my resume public will the world see my personal info?
Some of it, even though your resume is public your street address, telephone number and cell phone number are not displayed. Your email address is shown but in an obscured manner so employers may contact you. Of course it is your choice to make it public or private, this choice is made in your account on the "Edit Profile" page.

11. Where do I change the email address for my user account?
The email address for your user account is the same one that you used on your resume. To change it simply change the email address on your resume.

12. What do you do with the information I enter?
Your information is only used in conjunction with your resume it is not used in any other way. For non-members it is not stored on our site, that is why if you don't download the edit file you cannot retrieve it later. For members your information is stored in our database, it is only used when:
  a. You login to your members account.
  b. You make your resume public and your resume is viewed in the directory.
  c. You ask us for account support.
Your information is not given to any outside sources, please view our privacy policy for more information.

13. What's the catch why is this free?
No catch, you can obtain more information about getting your resume for free.

13. The Last Resort
If you tried these faq's and you still haven't resolved your problem contact us. We do offer this service for free so if you could do us the courtesy of trying these measures first before you contact us we would appreciate it. We will just tell you to try these measures first anyway so you might as well skip a step.



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